You can download the latest zip by going into your purchase of our Survey Rocket plugin from your Account of Sugar store. There you will find the updated zip of the module.
Hope this helps! Let us know in case of any concern.
First, thanks for taking interest in our Survey Rocket plugin.
We assume that you would like to get score regarding your services using the Customer Satisfaction Survey. Based on score given by the Surveyor person they would like to do some activity in the CRM.
For example: Survey will be send to a Contact record of CRM. Customer will provide their feedback on survey form and based on feedback it will calculate total score for individual Survey submission. Based on this score workflow will create a task and assign to Contact record owner(assigned user). If score is below the expectation it will send an email notification to the Contact owner's reporting person.
We can achieve above requirement with Survey Rocket and SugarCRM default workflow functionality.
Hope this will helps you! If you have any other query you can directly contact us on support@appjetty.com.
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