Why Opt for SugarCRM-WordPress Customer Portal?

• Lesser Operational Cost: Bring down operational expenses by empowering customers to seek answers through a well-documented knowledge base or place support requests on their own.
• Enhanced Customer Experience: With our CRM integrated Sugar Customer portal, you can provide better customer experience by quickly following up and resolving on all open cases and support requests.
• Default/Custom Module Support: Our SugarCRM customer portal now supports all of the default as well as custom contact modules. And not only that but it also syncs all the custom relationships of that particular contact module.
• Direct Communication: The customers place their own requests through the portal leaving fewer chances of ambiguity and miscommunication. Customers can also communicate with the admin with the option to comment on their open cases.
• Scalable and Customizable: Our customer portal is the best fit for any growing business. You can scale our Sugar WordPress portal by adding necessary modules that fit right into your business logic. Our portal can grow alongside your business.
• Manage Daily Activities: Give your customers an organized way to overview and schedule their calls, meetings, etc. on a calendar with our customer portal.
• Unified Data Access: Allow customers to access all their relevant data. For example, past quotes and orders.
• Updated Customer Data: Customers can update account details on their own including sharing and updating docs. This way you won’t have to allocate any resources to manage and update such data.
• Custom Look & Feel: WordPress is an online, open-source and feature-rich CMS. It allows you to customize your portal pages as well as add a custom look and feel to your portal.