by urdhvatech

The UI is THE most over looked efficiency opportunity. Kick out that old-fashioned SugarCRM Community Edition UX! An upgrade safe, Bootstrap 3 implemetation. What that means to you is industry proven, effective UI design. Our premium theme comes with 4 different color schemes - Black with Blazing Red / Forest Green / Sun Burst Orange / Serene Blue.

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#328 - Theme does not work

Closed Bug? created by ClintThomson Verified Purchase 10 years ago

When I enable the theme on Version 6.5.16 (Build 1082) it does not work and SugarCRM reverts to non-themed basic layout.

  1. urdhvatech-primary-contact member avatar

    urdhvatech

    10 years ago

    Hello Clint,

    Thank you for purchasing the add-on. I request you to confirm following steps, Step 1: Installed add-on Step 2: Edited user profile which needs new theme, Themes tab, select the theme, save. Step 3: Login with the user, and you should get selected theme applied.

    To set default team, Admin > Themes > Choose default team of your choice.

    Feel free to contact us on Skype - urdhvatech for instant help.

    Thanks, Team Urdhva.

    • ClintThomson member avatar

      ClintThomson Verified Purchase

      10 years ago

      I followed these steps and I still cannot get the theme to work. Please Advise.

  2. urdhvatech-primary-contact member avatar

    urdhvatech

    10 years ago

    Hello Clint, Can you please add us on Skype - urdhvatech to server you better help.

    Thanks. Team Urdhva.

  3. jason member avatar

    jason

    9 years ago

    Can you explain how this was resolved? It'll help others who are running into the same issue. Whenever a case gets closed please always add how it was resolved. Running into a similar issue right now. Thanks!

    • urdhvatech-primary-contact member avatar

      urdhvatech

      9 years ago

      Hello Jason, We were not able to generate it and even now as well, Can you give us exactly step to generate it ?

      Thanks, Team Urdhva.

    • jason member avatar

      jason

      9 years ago

      OK, that's fine. Just from looking at the case it looks like it was solved with the user directly. It would definitely help if when this was closed that a comment would have been also added explaining that the customer was never able to help you replicate the issue.

      I'm not able to generate it as well which probably means that it is a file permissions issue. Was hoping to see if you had any tips on how to deal with that for this theme.

      Thanks! -Jason

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