by eontek

Identify opportunities that you are likely to close and win by adding scoring logic to match your business and industry.

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#3361 - Need latest plugin "Opportunity Scoring" which should work with SugarCRM Enterprise 7.9.2.0

Closed Bug? created by adrian1 2 years ago

Hi Support,

Currently we are using SugarCRM Enterprise 7.8.2.2 and OpportunityScoring 1.0.1. Now we are going to upgrade to SugarCRM Enterprise 7.9.2.0.

According to Sugar Support if they are upgrading than below issues are occurring so it means we will need latest version of OpportunityScoring which will support SugarCRM Enterprise 7.9.2.0

Issues:
[2017-10-06T14:57:04+00:00] BUCKET => F: [Issue 150][useOfAppViewInvokeParent][562][Use of removed Sidecar app.view.invokeParent method in
modules/ET_OpportunityScoring/clients/base/views/create-actions/create-actions.js
modules/ET_OpportunityScoring/clients/base/views/create/create.js
modules/ET_OpportunityScoring/clients/base/views/record/record.js
modules/ET_OpportunityScoring/clients/base/views/recordlist/recordlist.js]

Please provide latest and compatible version of OpportunityScoring plugin as soon as possible

Regards

  1. adrian1 member avatar

    adrian1

    2 years ago

    Hi Support,

    This ticket was created 2 days ago please kindly reply as soon as possible.

    Regards

  2. eontek member avatar

    eontek Provider Affiliate

    2 years ago

    Hi Adrian,

    we have published version 1.0.3 for both modules that you can download. Please ask Sugar to update the module or to replace files you are having issues with from the 1.0.3 package.

    Thank you!

  3. adrian1 member avatar

    adrian1

    2 years ago

    Hi Support,

    We tried to install plugin but it stops at 80% (Check screenshot). Please provide correct plugins.

    RegardsLead_Opportunity_Scoring_plugins.jpg

  4. eontek member avatar

    eontek Provider Affiliate

    2 years ago

    Hi Adrian,

    i have just retested package installation on SugarOndemand 7.9.2 and it goes to 100% without any issues.

    Issue you saw usually happens when repair and rebuild script can't complete in time after module installation. Have you tried installing it again ?

    I can send you the package without executing repair and rebuild after installation but you will have to manually do Repair and Rebuild from Admin.

    Is that fine ?

  5. adrian1 member avatar

    adrian1

    2 years ago

    Hi Support,

    Done repair (to make sure system is fine) before installing it again but same result.
    Pls. send another installer.

    Regards

    • eontek member avatar

      eontek Provider Affiliate

      2 years ago

      Sounds good, we will provide new package on Monday.

      Thank you!

  6. adrian1 member avatar

    adrian1

    2 years ago

    Hi Support,

    Please provide package it was expected Monday

    Regards

    • eontek member avatar

      eontek Provider Affiliate

      2 years ago

      Hi Adrian,

      we have sent you email yesterday with packages.

      Can you please check your inbox or spam. Email subject "Opportunity and Lead scoring modules"

    • eontek member avatar

      eontek Provider Affiliate

      2 years ago

      Have you received an email from us ?

  7. adrian1 member avatar

    adrian1

    2 years ago

    Hi Support,

    We have not received email from you yesterday.

    Please kindly resend that email and don't forget to CC to muhammad.shaji@its-dxb.ae and mejiel.abedin@its-dxb.ae

    Regards

    • eontek member avatar

      eontek Provider Affiliate

      2 years ago

      Done

    • eontek member avatar

      eontek Provider Affiliate

      2 years ago

      Can you confirm that email has been received ?

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