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Make life easier by reducing the need to flip between apps. If you are using Outlook Web App, Outlook 2013, or Outlook 2016 connected to Office365 or Exchange Server 2013 then be sure to take advantage of this email and contact synchronization add-on. Smartly links emails to your Sugar records and keeps your contacts in sync.

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#3640 - Unable to manage add-in from user mailbox

Closed Installation created by killianz 4 years ago

I have rights to a user's mailbox, which I've opened. I don't see the option to manage add-ins from their account. Is this an option that needs to be enabled somewhere in Exchange? outlookoptions.png

  1. GrinMark member avatar

    GrinMark Provider Affiliate

    4 years ago

    Hi Killian,

    The user must have missing permissions to install add-ins.

    Here is the link to Microsoft docs: https://technet.microsoft.com/en-us/library/jj943754(v=exchg.150).aspx

    It states that

    _Assign users the permissions required to install and manage add-ins for their own use Use the EAC to assign permissions to users You can use the EAC to assign users the permissions required to view and modify custom add-ins for their own use. For detailed information about how to do this, see Manage role groups. _

    Regards, Denis

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