by GrinMark

Make life easier by reducing the need to flip between apps. If you are using Outlook Web App, Outlook 2013, or Outlook 2016 connected to Office365 or Exchange Server 2013 then be sure to take advantage of this email and contact synchronization add-on. Smartly links emails to your Sugar records and keeps your contacts in sync.

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#1756 - Unable to Use due to error

Closed Installation created by mindypenning 6 years ago

I keep receiving a license validation error that reads: License validation error: The remote server returned an error: (400) Bad Request.

However the license number and all the login information is correct.

  1. GrinMark member avatar

    GrinMark Provider Affiliate

    6 years ago

    I think that you installed Single User edition into Office365. Remove it and install from this URL: http://www.grinmark.com/download/OutlookPluginEnterprise.xml

    If you install correct version you should not see license edit box on the Settings tab.

    Regards, Denis

  2. GrinMark member avatar

    GrinMark Provider Affiliate

    6 years ago

    Please follow all steps from this doc chapter: https://www.sugaroutfitters.com/docs/grinmark-outlook-365-addin-for-sugarcrm/multi-user-installation

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