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#1532 - Sugar Connection

Closed Bug? created by lapester 6 years ago

I cannot get the connection to work with my instance of SugarCRM below is the error I am receiving please advise.

Fail: phunter SugarInfo::Connect. AddIn version: GM.B.Sugar.Soap.SugarWrapperImplSoap:5.1.1.0 Connecting to https://mhiportal.mountinghorizons.org/sugarcrm/ as phunter Connecting to SugarCRM:6.5.20 flavour:CE Error initializing connection:

  1. GrinMark member avatar

    GrinMark Provider Affiliate

    6 years ago

    As a result of investigation I found that there appears to be some issue on the SugarCRM side. Do you have any 3rd party modules installed (security or so)?

    • lapester member avatar

      lapester

      6 years ago

      Yes the security teams module is all.

    • GrinMark member avatar

      GrinMark Provider Affiliate

      6 years ago

      I recommend you to: 1. Try repair/rebuild relationships from SugarCRM Admin. 2. If it does not help then I recommend to try disabling Security Teams for a while and trying again.

      I hope that helps.

    • lapester member avatar

      lapester

      6 years ago

      Do we know at this time if it will work with this teams module because that module is essential to our business also.

    • GrinMark member avatar

      GrinMark Provider Affiliate

      6 years ago

      We have some clients with Teams Security. However there might be something in the latest version or in your TS configuration. So it is worth to do a quick check to know if TS is a reason for broken Soap layer or maybe thers something else (file security, folder permissions etc).

  2. dfrsd member avatar

    dfrsd

    6 years ago

    ~code text here~

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