by Rolustech

Become more efficient! Enter everything just once. Automatically sync Emails, Calendars, Contacts, and Documents between Google Apps and Sugar. Get your Gmail, Contacts, Calendar items and Documents automatically synced instantly with this seamless integration.

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#2493 - cron errors & info from other google account syncing

Closed Bug? created by greg1 3 years ago

Hi I installed RT Gsync a month ago and just realized that I didn't have cron setup properly. I just fixed it and am getting errors emailed to me like the following:

PHP Notice: Undefined variable: update_feed in /var/www/*****/public_html/custom/include/Google/ContactHelper.php on line 408
PHP Notice: Undefined index: gContact$groupMembershipInfo in /var/www/*****/public_html/custom/include/Google/ContactHelper.php on line 43
PHP Notice: Undefined index: gContact$groupMembershipInfo in /var/www/*****/public_html/custom/include/Google/ContactHelper.php on line 43

and

PHP Notice: Undefined index: entry in /var/www/*****/public_html/custom/include/Google/ContactHelper.php on line 30

I tried admin > repair > Quick Repair & Rebuild but I still receive an email with the error every 5 minutes. At least I know its running>

I can see that contacts and calendars are syncing but the strange part is that the calendar and contacts from a different (personal) google account are syncing as well. My assumption is that I somehow linked them in google but I am not sure and can't figure out how to check or unlink them.

Thanks,

Greg

  1. rolustech member avatar

    Rolustech Provider Affiliate

    3 years ago

    Hi Greg,

    These are not errors but just warnings and have no effect on the functionality of the plugin. You can ignore them.

    Regarding your second query, please check how many users are using Gsync on your Sugar. If another user assigns you a contact or calendar event then that record will get synced with your Sugar as well. So you need to check which other user has configured Gsync with your personal Google account.

    Or you can send us the login details of your Sugar so that we can look into it and fix it.

    Thank you.


    Kind Regards,
    Rolustech Support
    Email: support@rolustech.com
    Website: www.rolustech.com

  2. greg1 member avatar

    greg1

    3 years ago

    Is there a way to suppress these warnings? I get them via email every 5 minutes. It filling my inbox.

    With respect to the extra content syncing. It is all my personal contacts, etc from a different google account. Very strange, it works too well.

    Greg

  3. rolustech member avatar

    Rolustech Provider Affiliate

    3 years ago

    Hi Greg,

    Please share screenshots of the actual emails which you are getting so that we can identify how you can stop them.

    Regarding content syncing, it usually happens when you configure more than one Gmail accounts with your Sugar. So when you configure Gmail account A with Sugar, all content from A gets synced with Sugar and content from Sugar goes to A. Then if you configure a second account B with your Sugar then all the content that Sugar had from A will get synced with B as well. Therefore it is recommended that you only configure one Gmail account with one Sugar user to avoid syncing of unwanted information between different accounts.

    Thank you.

    Kind Regards,
    Rolustech Support
    Email: support@rolustech.com
    Website: www.rolustech.com

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