by Rolustech

Become more efficient! Enter everything just once. Automatically sync Emails, Calendars, Contacts, and Documents between Google Apps and Sugar. Get your Gmail, Contacts, Calendar items and Documents automatically synced instantly with this seamless integration.

Free 30 day trial
Try it Now

By clicking you consent to share your profile with the developer

#1764 - Not working on all calendars

Closed General Question created by wayne1 6 years ago

Why does it seem to work on some accounts, but not all of our users? Everything has been set up correctly, but it seems like it's not working on some.

  1. rolustech member avatar

    Rolustech Provider Affiliate

    6 years ago

    Hi Wayne1,

    Please make sure that under admin settings, on "RT GSync Users Configuration" your all required users exists under "Enabled Users" list, and every user has done Gmail Id Authentication separately for their own user.

    Please note that for Calendar sync, it ONLY sync your Primary Calendar items, not the shared or other calenders.

    Hope it helps. Please let us know in case of any other question

    Regards Rolustech Support

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...