RT GSync: Google Calendar, Contacts, Drive Sync

by Rolustech

Become more efficient! Enter everything just once. Automatically sync Emails, Calendars, Contacts, and Documents between Google Apps and Sugar. Get your Gmail, Contacts, Calendar items and Documents automatically synced instantly with this seamless integration.

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#1764 - Not working on all calendars

Closed General Question created by wayne1 8 years ago

Why does it seem to work on some accounts, but not all of our users? Everything has been set up correctly, but it seems like it's not working on some.

  1. rolustech-primary-contact member avatar

    Rolustech Verified Purchase

    8 years ago

    Hi Wayne1,

    Please make sure that under admin settings, on "RT GSync Users Configuration" your all required users exists under "Enabled Users" list, and every user has done Gmail Id Authentication separately for their own user.

    Please note that for Calendar sync, it ONLY sync your Primary Calendar items, not the shared or other calenders.

    Hope it helps. Please let us know in case of any other question

    Regards Rolustech Support

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  • SugarCRM Editions
  • Sugar Community
  • Sugar Professional
  • Sugar Enterprise
  • Compatible Versions
  • 13.3, 13.2, 13.1, 13.0, 12.3, 12.2, 12.1, 12.0, 11.3, 11.2, 11.1, 11.0, 10.3, 10.2, 10.1, 10.0, 9.3, 9.2, 9.1, 9.0, 8.3, 8.2, 8.1, 8.0, 7.11, 7.10, 7.9, 7.8, 7.7, 7.6, 7.5, 7.2, 7.0, 6.7, 6.5, 6.1

    This Add-On doesn't support the latest Sugar version!

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