by Rolustech

Become more efficient! Enter everything just once. Automatically sync Emails, Calendars, Contacts, and Documents between Google Apps and Sugar. Get your Gmail, Contacts, Calendar items and Documents automatically synced instantly with this seamless integration.

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#1641 - Nothing happening

Closed Bug? created by eduardo 4 years ago

Hi,

I installed as you describe in both manual (instalation and user) and nothing happening in my SugarCRM aplication (version 6.5.22) - it does not syncronize anything.

Can you help me?

Best regards,

Eduardo Folly.

  1. rolustech member avatar

    Rolustech Provider Affiliate

    4 years ago

    Hi Please make sure following points

    1- Contact and Calendar Schedulers are running in your instance if not, then setup cron job.
    2- Gmail Id Authentication is completed if not then follow User Guide Instructions to do it.
    3- Under GSync License Configuration, license key is verified and your sugar instance user is under Enabled Users listy.

    Please make sure above all points and then get back to us for the next instructions if still sync is not working for you.

    Regards
    Rolustech Support

  2. rolustech member avatar

    Rolustech Provider Affiliate

    3 years ago

    Hi eduardo

    Please let us know if We can help you? We hope you have seen our above instructions. If still face any issue, please get back to us

    Regards
    Rolustech Support

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