by urdhvatech

Find Duplicates BEFORE You Save! Instead of waiting until after you enter a new record's information to know if it's a duplicate, know after the first field if you're working on a duplicate. Say NO to redundant data! Improve your SugarCRM data quality by being prompted of duplicate values while creating new records.

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#1162 - Record won't save when implemented

Closed Bug? created by mpeet1 Verified Purchase 6 years ago

Hey Sugar 6.5.16 onsite running a LAMP stack

Most modules it appears to be working OK. Tried to implement it on the Accounts module -> Quick Create view, added the name field and set it to Prevent Submit.

Open a Contact record, click on the Account relate box, click on Create in the window that opens, enter details of new company, click save, Save DOES NOT Complete

The new Account DOES NOT exist. Reset the DupDetector to NOT Prevent Submit, tried again, no save. Took the DupDetector action OFF the accounts module, Save worked

Can you see if this is a bug and if you could send me a bug fix please? Thank you...

  1. urdhvatech member avatar

    urdhvatech Provider Affiliate

    6 years ago

    Hello Mpeet1,

    We are looking into it. We will get back to you soon regarding this.

    Thanks,
    Team Urdhva.

  2. urdhvatech member avatar

    urdhvatech Provider Affiliate

    6 years ago

    Hello Mpeet1,

    We have uploaded the latest package with the changes. Please re-downloaded it from SugarOutfitters and re-install the plug-in.

    Thanks,
    Team Urdhva.

  3. mpeet1 member avatar

    mpeet1 Verified Purchase

    6 years ago

    We are looking at upgrading from 6.5.16 to 7.5.2, will/does your module migrate or will we need to download/reinstall?

    Thanks for your time and patience

  4. urdhvatech member avatar

    urdhvatech Provider Affiliate

    6 years ago

    Hello Mpeet,

    Due to structural changes of SugarCRM 7.5.2 version. the plug-in will not functioning. we have not yet decided to transform the module for SugarCRM 7.5.*. But we will inform you as and when it is developed.

    Thanks
    Team Urdhva Tech

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  • "This application is just what we are looking for. Duplication is such a huge issue with CRM systems and can be a nightmare to manage and fix. With this plugin, we save time and notify people that the entry already exists. The customer service and support have been outstanding."

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