by CM & Sugar

Need to set up a numbering system to track your records? Define and add a unique ID identifier field to any SugarCRM record. Many options to define any alphanumeric format you need. Start tracking your Quote, Cases, Accounts and any other module today..

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#2779 - Running Error

Open Bug? created by jarred Verified Purchase 5 years ago

Dear Sir,

I use this add-on to create my unique account number. There is no problem when I create a new account.

But when I try to edit my old account, the account number will be automatic changed to LC-033. Iike attached images. Please help to solve this problem!

Jarred!

无标题.jpg 无标题2.jpg

  1. jarred member avatar

    jarred Verified Purchase

    5 years ago

    I even uninstalled and reinstalled it, but problem still exist. And I have created a new field for SEQUENCES. The same problem still occurred.

    It's really a terrible thing... I am using SuiteCRM 7.7.8

  2. cm_sugar member avatar

    CM & Sugar Provider Affiliate

    5 years ago

    Does it overwrite the previous value or it fills an empty field of an exitsting account? Suite 778 is the latest version right?

  3. jarred member avatar

    jarred Verified Purchase

    5 years ago

    Yes, Suite 7.7.8 is the latest Version.

    I created a brand new empty field. And reinstalled the add on. The problem still exist! (Plese see the following picture )

    There is no problem when create new account. Only happened when I edited the account.

    new.jpg

  4. cm_sugar member avatar

    CM & Sugar Provider Affiliate

    5 years ago

    I try to reproduce the error, but I failed. Sadly there is no e-mail address given by you, thus I could send you a recorded video of my local trial. I used a fresh Suite 778 and my latest addon. I can see, there is also a difference between your and my version, since you have two "1" images next to your auto filled field.

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