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Full CalDAV bi-directional sync for SugarCRM. Use your native calendar on your favorite device to synchronise calls, meetings and tasks. Works with Apple (iOS), Android, and Thunderbird/Lightning.

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#3179 - Problem installing Activities Sync SuiteCRM 7.8.1.

Closed Installation created by Ortwin Verreck Verified Purchase 11 months ago

Hi Jason,

We've started a trial period with Activities Sync

but we have some problems installing the software. We can't use the software right now.

To add some more context to the problems experienced:

When adding a calendar using Thunderbird, I can see there is a PROPFIND call that gets a 401 in response.
After filling in the right credentials, I get another 401, and again, and again..
This happens both with users that are in LDAP (LDAPAuthenticate) and local users (SugarAuthenticatie)
This happens also when trying to login using a browser.

By default we use SAMLAuthenticate, which we can 'downgrade' tot LDAPAuthenticate or SugarAuthenticate if necessary: which is/are supported?
We're testing this on SuiteCRM 7.8.1.

Kindest Regards
Erwin Bogaard helpdesk@ecm2.nl

ECM2 | 085 016 0700 | ecm2.nl

  1. Opacus member avatar

    Opacus Provider

    11 months ago

    Hi, are you using your calendar publish key (found on your user profile) as the password for CalDAV?

    • ortwin member avatar

      Ortwin Verreck Verified Purchase

      11 months ago

      Please contact our technical supportteam,
      helpdesk@ecm2.nl

      We can't instal your software

    • ortwin member avatar

      Ortwin Verreck Verified Purchase

      11 months ago

      We have a problem installing the software. please contact helpdesk@ecm2.nl they can help you with the technical details. We use Google Appls for Domain

    • Opacus member avatar

      Opacus Provider

      11 months ago

      We can contact the helpdesk but it may help other users if you can briefly summarise the installation issue here.

  2. Opacus member avatar

    Opacus Provider

    11 months ago

    [SOLVED] The calendar publish key must be used to authenticate

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