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Full CalDAV bi-directional sync for SugarCRM. Use your native calendar on your favorite device to synchronise calls, meetings and tasks. Works with Apple (iOS), Android, and Thunderbird/Lightning.

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#3179 - Problem installing Activities Sync SuiteCRM 7.8.1.

Closed Installation created by Ortwin Verreck 4 months ago

Hi Jason,

We've started a trial period with Activities Sync

but we have some problems installing the software. We can't use the software right now.

To add some more context to the problems experienced:

When adding a calendar using Thunderbird, I can see there is a PROPFIND call that gets a 401 in response.
After filling in the right credentials, I get another 401, and again, and again..
This happens both with users that are in LDAP (LDAPAuthenticate) and local users (SugarAuthenticatie)
This happens also when trying to login using a browser.

By default we use SAMLAuthenticate, which we can 'downgrade' tot LDAPAuthenticate or SugarAuthenticate if necessary: which is/are supported?
We're testing this on SuiteCRM 7.8.1.

Kindest Regards
Erwin Bogaard helpdesk@ecm2.nl

ECM2 | 085 016 0700 | ecm2.nl

  1. Opacus member avatar

    Opacus Provider

    4 months ago

    Hi, are you using your calendar publish key (found on your user profile) as the password for CalDAV?

    • ortwin member avatar

      Ortwin Verreck Purchased

      4 months ago

      Please contact our technical supportteam,
      helpdesk@ecm2.nl

      We can't instal your software

    • ortwin member avatar

      Ortwin Verreck Purchased

      4 months ago

      We have a problem installing the software. please contact helpdesk@ecm2.nl they can help you with the technical details. We use Google Appls for Domain

    • Opacus member avatar

      Opacus Provider

      4 months ago

      We can contact the helpdesk but it may help other users if you can briefly summarise the installation issue here.

  2. Opacus member avatar

    Opacus Provider

    4 months ago

    [SOLVED] The calendar publish key must be used to authenticate

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