Field Mask will be your greatest ally in formatting your SugarCRM data. This module improves the reliability of your data and saves time for your whole team by allowing you to use input templates to your information fields (zip code, phone number, etc.).
#3725 - Mask Not Working On Field
I'm trying to configure a mask for the Office Phone field and have followed the steps in the following pdf: http://static.synolia.com/sugarmodules/SynoFieldMask/SYNOLIA_SugarCRM_Module_FieldMask_Sugar7_EN_V1.2.pdf
however, after doing a Quick Repair and Rebuild, my field still does not reflect the mask to be implemented. I'm not sure what step I'm missing.
Thanks for any assistance in advance!
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"Really easy to install and was able to enforce phone fields that include extensions. Support is very responsive." - tlemotte
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5 years ago
Hello,
Have you followed all the steps on the installation from the documentation? Especially the ones about : o Click on “Rebuild JS Grouping Files” o Click on “Quick Repair and Rebuild” o Click on “Rebuild Sugar Logic Functions”
As it seems that the module is not properly deployed in your case.
Kind regards, Synolia Support
5 years ago
Hi there,
Yes, I had done all of those steps prior to.
5 years ago
Hmm...uninstalled and installed it again and it seemed to work this time. A quick question I guess. When implementing a mask when there is already data in the modules..the fields with data already in them will be not be reformatted to the mask format correct?
5 years ago
Hello,
Glad to hear the reinstall fixed the issue. In the case of data already present and not at the correct format, the module will try to format and validate it when saving. Here is an exemple: if you have the value 123 in your database and the field mask is XX-XX then, on edit, the module will set the value of the field as follows 12-3_ and block the save as this value does not validate the mask. This is only done in the edit view of a record and will not work with mass update or imports.
Kind regards, Synolia Support
4 years ago
Hello, Is there a way to mass update the existing data?
4 years ago
Hi
Module doesn't modify datas when you do a mass update, module works on the record view.
On the current version the 3 special masks upper, lower and upper_first are used when you import files. Your datas are converted to the specified mask when you import a file if the field is configured.
Kind regards
SYNOLIA Support