by Verity Infotech

With the SugarCRM WhatsApp Integration, your team can engage buyers and increase sales revenue with individualized conversations via one-click WhatsApp sending from anywhere in the CRM. Utilize convenient features like two-way messaging, WhatsApp templates, and more.

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Settings of Twilio Inbound Webhook

Follow the below steps.

[Step 1]

Login into your Twilio account and click on this link. Click on number in which you want to configure webhook URL.

[Step 2]

Scroll down and find Messaging section on page. You need to configure this url in webhook. Note:- Change with your CRM URL.

Below image showing how to configure using webhook. You need to do this in production mobile number.


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  • "I tested the product and it sends and receives messages correctly using Twilio. The Support team helped me with the tests. Nice support. Thank you." - gmantilla

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