by Verity Infotech

With the SugarCRM WhatsApp Integration, your team can engage buyers and increase sales revenue with individualized conversations via one-click WhatsApp sending from anywhere in the CRM. Utilize convenient features like two-way messaging, WhatsApp templates, and more.

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Creating WhatsApp templates

Follow the below guide.

Create new Email templates or you can edit the existing. Select the options as per below images. So this template will be available for that module while sending WhatsApp


Note - Plain Text will be used for WhatsApp Templates


You can add more modules in WhatsApp Module by adding the values in the list of vrt_modules_sms field

For support or any questions: Email us at Skype -

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  • "Super addon!!! It works very great with Sugar and finally we can offer a all-in-one solution (CRM + WA)" - mirco.marcigaglia

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