Recovering deleted data from CRM is now possible in the simplest manner with Trash Bin for SugarCRM. It can restore data from different modules that you or users delete from the system. Users can retrieve deleted data, easily from the Trash Bin for SugarCRM. It works for built-in as well as custom modules in SugarCRM.
#4721 - Recovered records sometimes come out blank
Hello,
We've noticed recently that a recovered record will come back to the module from the trash bin as blank with no field information entered. I checked our trashbin version and we are on 1.0.6, and did see there is a updated version available 1.0.7. I also did notice in the support notes compatibility section, that it lists SugarCRM version up to 11.0. We are on 12.1 about ready to move to 12.2. Is this version of trash bin not compatible with the latest releases of Sugar?
a year ago
Also attempting to install the 1.0.7 version via module loader is met with a "this version is incompatible with this version of Sugar" error message. Please advise.
a year ago
Hello JayLuna,
Thanks for contacting AppJetty Support! We're happy to assist you with your recent concern.
Currently, we are working on the version of the trash bin which will be compatible with 12.2 and it will be shortly uploaded to the sugar outfitter.
However, the current version uploaded in the sugar outfitter is compatible till 11.2
Hope this helps! Let us know in case of any concerns
a year ago
Hello,
Do you have any targeted release date in mind? We are already on 12.2 and will be moving to 12.3 in a month or two. We use this within our instance fairly regularly and do not have the ability at present to recover records without them coming back over to the module(s) as blank records at present.
a year ago
Hello JayLuna,
Apologies for the inconvenience caused to you!
We are in the process of developing the trash bin for 12.2, which will probably be released by the end of next week.
Hope this helps! let us know in case of any other concerns.
a year ago
Thank you. Please let me know when this is available.
a year ago
Hello JayLuna,
We will be sure to update you once it is available.
In the meantime, if you have any questions or feedback, please don't hesitate to reach out. We'd love to hear from you!
Hope this helps!