by Offshore Evolution Pvt Ltd

Have newly created leads? Processing imported leads from one or more sources? Quickly identify if there is already an existing lead by setting up your predefined parameters. Any possible duplicates will be highlighted and noted when viewing a given lead.

Free Trial

By clicking you consent to be contacted by the developer

#3055 - Addon

Closed Installation created by pratapkunal 5 years ago

After installing the package on Sugar Version 7.8.0 there instance crashed with Error 500, informing them that SugarCRM Enterprise 7.8 gave a 500 error once you installed the plugin. This is the error that I see in the logs.

PHP Fatal error: Call to undefined method Basic::Basic() in modules/OEPLScanIdenticalLeads/OEPLScanIdenticalLeads_sugar.php on line 69

They should be able to fix this and provide you with a new plugin.

I am unable to try this would someone be able to look into it and let me know what could be done. I am interested in trying this out to make a decision if our org would need this.

Thanks, Kunal

  1. dipeshpatel member avatar

    Offshore Evolution Pvt Ltd Provider Affiliate

    5 years ago

    Dear Kunal

    Actually issue with PHP version which Sugar 7.8 is using. I have fixed issue and release new version 1.9. Please download installed it. Let me know if you have any other questions.

    Thank you for trying our plugin.

    Thanks Team Offshore Evolution

  2. pratapkunal member avatar

    pratapkunal

    5 years ago

    The Error Message pop up have spelling errors and message doesn't make sense. It would be great to rephrase it.

  3. pratapkunal member avatar

    pratapkunal

    5 years ago

    Screen1.PNG

  4. dipeshpatel member avatar

    Offshore Evolution Pvt Ltd Provider Affiliate

    5 years ago

    Message change and released new version 2.0.

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...