by Rolustech

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#4206 - Missing Dropdown Options to Send documents

Open Bug? created by mtuttle 2 months ago

Hello,

After installing, and configuring there are no dropdown options present. This applies to Accounts,Contacts, and Leads

No Docusign.PNG

  1. rolustech member avatar

    Rolustech Provider Affiliate

    2 months ago

    Hi there,

    Thanks for reaching out.

    As you mentioned that you contacted Sugar CRM support, kindly let us know if your issue has been resolved after that.

    If not, please let us know and we'll resolve the issue for you.

    Regards,
    Rolustech Support
    support@rolustech.com
    www.rolustech.com

  2. mtuttle member avatar

    mtuttle

    one month ago

    Not resolved. Currently the plugin provides no functionality

    • rolustech member avatar

      Rolustech Provider Affiliate

      one month ago

      Hi,

      We apologize for the inconvenience caused.

      Can you please send us your instance credentials on support@rolustech.com so we can diagnose and resolve this issue for you?

      Regards,
      Rolustech Support
      www.rolustech.com
      support@rolustech.com

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