RT DocuSign

by Rolustech

Send and track your contracts with RT DocuSign! Enhance your customer management process, by closing deals faster with RT DocuSign. Send your contracts and have them signed by your customers from any browser, or on any mobile device, within minutes.

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#4206 - Missing Dropdown Options to Send documents

Closed Bug? created by Malarkey Roofing Admin 3 years ago

Hello,

After installing, and configuring there are no dropdown options present. This applies to Accounts,Contacts, and Leads

No Docusign.PNG

  1. rolustech-primary-contact member avatar

    Rolustech

    3 years ago

    Hi there,

    Thanks for reaching out.

    As you mentioned that you contacted Sugar CRM support, kindly let us know if your issue has been resolved after that.

    If not, please let us know and we'll resolve the issue for you.

    Regards, Rolustech Support support@rolustech.com www.rolustech.com

  2. malarkeyroofing member avatar

    Malarkey Roofing Admin

    3 years ago

    Not resolved. Currently the plugin provides no functionality

    • rolustech-primary-contact member avatar

      Rolustech

      3 years ago

      Hi,

      We apologize for the inconvenience caused.

      Can you please send us your instance credentials on support@rolustech.com so we can diagnose and resolve this issue for you?

      Regards, Rolustech Support www.rolustech.com support@rolustech.com

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  • SugarCRM Editions
  • Sugar Professional
  • Sugar Enterprise
  • Supported Versions
  • 8.0.0 to 12.0.0

    • This Add-On doesn't support the latest Sugar version!

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