by Rolustech

Send and track your contracts with RT DocuSign! Enhance your customer management process, by closing deals faster with RT DocuSign. Send your contracts and have them signed by your customers from any browser, or on any mobile device, within minutes.

Free 30 day trial
Try it Now

By clicking you consent to share your profile with the developer

#4206 - Missing Dropdown Options to Send documents

Closed Bug? created by Malarkey Roofing Admin 4 years ago


After installing, and configuring there are no dropdown options present. This applies to Accounts,Contacts, and Leads

![No Docusign.PNG]( "No Docusign.PNG")

  1. rolustech-primary-contact member avatar


    4 years ago

    Hi there,

    Thanks for reaching out.

    As you mentioned that you contacted Sugar CRM support, kindly let us know if your issue has been resolved after that.

    If not, please let us know and we'll resolve the issue for you.

    Regards, Rolustech Support

  2. malarkeyroofing member avatar

    Not resolved. Currently the plugin provides no functionality

    • rolustech-primary-contact member avatar


      4 years ago


      We apologize for the inconvenience caused.

      Can you please send us your instance credentials on so we can diagnose and resolve this issue for you?

      Regards, Rolustech Support

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...