by PixelRiver

Reliable, simple-to-use plugin for enabling one-on-one and conference-room communication via video, phone, chat, and SMS with internal users and external contacts. Keep connected with your colleagues and your contacts.

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#2141 - Not working for an On Demand Env

Closed Bug? created by PedroMancilla 6 years ago

I uploaded the module to a On Demand environment and the module is not showing up in the main Menu

  1. PedroMancilla member avatar


    6 years ago

    I installed the module on an On Demand Sugar environment, but after the installation and License validation, I’m not seeing either the Live chat or he SMS options.

    I have followed all the instructions in the installation guide, and I don’t know if you need to send me my Company and API IDs in order to see these options.

  2. pixelriver member avatar

    PixelRiver Provider

    6 years ago

    Thank you, We have found that the module was loading after another addon that was not completely loading. We have updated the PixelHamronia to correct the issue. Please let us know if you continue to have problems.


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