by SugarCRM

Employee OrgChart adds a visual organization chart to the Employee module in SugarCRM making it easy to find out who reports to whom within your organization.

#443 - No Popups???

Closed Installation created by craigdenton Verified Purchase 10 years ago
  1. Step 1 Admin->Module Loader
  2. Step 2 Upload orgchart.zip
  3. Step 3 Install
  4. Step 4 Follow on screen prompts

Hi, No prompts come up? I have CE 6.5.16 installed with SecuritySuite installed. When I return to the Module Loader the zip is still sitting in the install panel not the installed panel. Each time I commit it reaches 100% as below and that as far as it gets? I've been through the debug log but this isn't helping either. Can you please?

Thanks, Craig

100%

Display Log Installing Language Packs Rebuilding Language...en_us Rebuilding ActionViewMap... Rebuilding ActionFileMap... Rebuilding ActionReMap... Rebuilding Administration... Rebuilding EntryPointRegistry... Rebuilding Extensions... Rebuilding FileAccessControlMap... Rebuilding Layoutdefs... Rebuilding GlobalLinks... Rebuilding LogicHooks... Rebuilding Menus... Rebuilding Include... Rebuilding ScheduledTasks... Rebuilding UserPage... Rebuilding Utils... Rebuilding Vardefs... Rebuilding JSGroupings...

  1. ticomix member avatar

    Ticomix, Inc

    10 years ago

    would it be possible for you to turn on the PHP error messages? The easiest way would be to edit index.php and add the line

    ini_set("display_errors", "2");

    then run through the installer again.

  2. craigdenton member avatar

    craigdenton Verified Purchase

    10 years ago

    This has produced the following at the ready to install stage:

    hod SugarConfig::getInstance() should not be called statically in /include/utils/sugar_file_utils.php on line 362

    Strict Standards: Non-static method SugarConfig::getInstance() should not be called statically in /include/utils/sugar_file_utils.php on line 362

    • ticomix member avatar

      Ticomix, Inc

      10 years ago

      Hi Craig:

      Seems like there is an issue with the core of SugarCRM. However, the module should have installed correctly and appear on the Employee's menu.

      You might need to post to the sugarcrm forums or community.sugarcrm.com to understand how to resolve the issue Strict Standards: Non-static method SugarConfig::getInstance() should not be called statically in /include/utils/sugar_file_utils.php.

      Maybe @sugaroutfitters can provide you with some assistance for this error.

  3. craigdenton member avatar

    craigdenton Verified Purchase

    10 years ago

    Thanks, managed to get it working:

    ini_set('display_errors', '0'); # don't show any errors... error_reporting(E_ALL | E_STRICT); # ...but do log them

    Still gets stuck in the installed panel, but working correctly, so I've deleted it from there, just doesn't show as being installed, but at least its working.

    Great little module, helps a lot to visualise employee's !!!

    Thanks for your support :-)

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