by Rolustech

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#4079 - New user not syncing

Closed Bug? created by mikeruijters 3 years ago

Hi, can you verify our RT Sync order 12447 is active. We are having troubles with our users and activation a new user . We see no new calendar entries syncing. The new user is Ronnie van de Linden (

  1. rolustech member avatar

    Rolustech Provider Affiliate

    3 years ago

    Hi Mike,

    Thanks for reaching out. Yes, we have verified your order number 12447 and your subscription for RT GSync is active. You can share your credentials with us at and we will have a look into your system and iron out the issue you are facing.

    Feel free to share any more questions that you might have.

    Kind Regards, Rolustech Support Team

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