by urdhvatech

DocParser creates PDF or MS Word documents based on any record and it's related data. DocParser can be used to merge information from any module into a presentation-quality document and create an MS Word and PDF documents. The parsed document can be downloaded from both the List view and Detail view.

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#4426 - Collapsible Panels not working

Closed Bug? created by ShaunTaberer a year ago

Hi,

When I tried to select related fields in the DocParser module in Sugar (9 - On-Premise) the panels do not stay expanded. Which means I cannot select the correct related field.

See video: https://www.screencast.com/t/kk8bxxxTRME.

Please Help...

  1. urdhvatech member avatar

    urdhvatech Provider Affiliate

    a year ago

    Hello ShaunTaberer,

    Thanks for using our add-on. Sorry for the inconvenience. It should work normally. We will look into it and let you know.

    Thanks & Regards, Team Urdhva Tech.

  2. urdhvatech member avatar

    urdhvatech Provider Affiliate

    a year ago

    Hello ShaunTaberer,

    Can you please let us know the exact version of your SugarCRM? We have checked into the 9.0.1 & 9.0.2 and it seems it is working well. Also if possible we can directly check on your instance via screen sharing. Let us know your suitable time.

    Thanks & Regards, Team Urdhva Tech.

  3. urdhvatech member avatar

    urdhvatech Provider Affiliate

    a year ago

    Hello ShaunTaberer,

    The issue has been regenerated into the SugarCRM Version 9.0.3. We have solved it and upload the latest package(DocParser1.6-OnPremise) on SugarOutfitters. Please download the latest version and install it. Let us know if you will have any questions.

    Thanks & Regards, Team Urdhva Tech.

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