by techloyce

SugarAdobeSign for all editions of SugarCRM and Suite CRM allows you to send e-sign contracts for electronic signature with AdobeSign services and track your documents anytime, anywhere within minutes. SugarAdobeSign also allows you to send templates that were created in AdobeSign from SugarCRM.

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#3205 - 500 Error

Open Bug? created by hoback 5 years ago

I went to a record and Sugar threw a 500 error on the screen.

An exception occurred while executing 'SELECT echo_sign_accounts_c.echo_sign_accountsecho_sign_idb id, echo_sign_accounts_c.0, echo_sign_accounts_c.1, echo_sign_accounts_c.2, echo_sign_accounts_c.3, echo_sign_accounts_c.4 FROM echo_sign INNER JOIN echo_sign_accounts_c echo_sign_accounts_c ON echo_sign_accounts_c.echo_sign_accountsecho_sign_idb = echo_sign.id WHERE (echo_sign_accounts_c.echo_sign_accountsaccounts_ida = ?) AND (echo_sign_accounts_c.deleted = ?)' with params ["adea694e-68cc-11e7-9770-02b215474f0b", 0]: Unknown column 'echo_sign_accounts_c.0' in 'field list'

  1. techloyce member avatar

    techloyce Provider

    5 years ago

    HI,We will look into this.Please feel free to reach me on skype if you have any other issues.My skype id is KashifSaleem2011

    Thanks and regards, Kashif Saleem www.techloyce.com

  2. techloyce member avatar

    techloyce Provider

    5 years ago

    Hi, We have uploaded the latest package for Sugar 7.9 Please get this from there https://www.sugaroutfitters.com/addons/sugarechosign/

    Thanks and regards, Kashif Saleem

  3. hoback member avatar

    hoback

    5 years ago

    We already purchased the module. How do we get the latest package?

    • chad member avatar

      Chad Hutchins

      5 years ago

      Hello, you can always find your downloads for purchased modules on your orders page here: https://www.sugaroutfitters.com/orders

      Let us know if you can't find the package you're looking for. Thanks!

    • techloyce member avatar

      techloyce Provider

      5 years ago

      Its added to your existing plan.So please download this from there.

      Thanks and regards, Kashif Saleem

  4. techloyce member avatar

    techloyce Provider

    5 years ago

    Please check with Sugar outfitter support.

  5. techloyce member avatar

    techloyce Provider

    5 years ago

    SugarOutfitters would contact you shortly to arrange this.

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