Sapiens.BI helps you produce effective reports with charts in a fast and easy way. It is a SugarCRM BI plug-in with powerful reporting capabilities, ease of use, elegant design, and a quick and easy setup. This Reporting Tool is easy to use, there is no need for technical knowledge or SQL. The Sapiens.BI tool comes with over 100 pre-built reports.

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#2651 - Downloaded Free Trial - Licence Key is not recognised

Closed General Question created by taufiqueahmed 7 years ago

Hi There :)

I have just emailed to request a demo and downloaded the free trial

We currently have around 30 users in our CRM

For the Analytic Reporting Tool we require 2 users to have access, view & create the reports.

If we have 30 users we must purchase for 30 users - even if 2 users will use the plugin?


  1. taufiqueahmed member avatar


    7 years ago

    I have now looked through other tickets and it is as I thought :( we would need to purchase for 30 users

    This plugin as a solution just went from $50 per month to $500 per month :(

    I have seen you can licence per user for $1,200 per year

    • sapiens-bi-primary-contact member avatar

      7 years ago

      Hello Taufique,

      Yes, you are right - the standard license counts all Sugar users.

      And yes, we offer alternative pricing plan, if counting module users only would be USD 1200 per Module User per Year (you can cancel current plan and add this one to your cart, if you prefer: )

      Or we can add a plan of USD 140 per module user per month - please let us know, if interested.

      Best Regards, IT Sapiens Team

  2. taufiqueahmed member avatar


    7 years ago

    Thank you for the information Unfortunately at this point that is out of our budget range

    Thank you

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