by SugarCRM

Employee OrgChart adds a visual organization chart to the Employee module in SugarCRM making it easy to find out who reports to whom within your organization.

#480 - Installing Question

In Progress Installation created by matthew Verified Purchase 10 years ago

Hi Support I am running 6.7.5 and have just uploaded the zip package. It showed 100% success on the installation however when I go to enable connectors it is not showing up as per the install instructions. I tried disabling and then enabling the module but it is not showing. Can you please assist.

Rebuilding Language...en_us Rebuilding ActionViewMap... Rebuilding ActionFileMap... Rebuilding ActionReMap... Rebuilding Administration... Rebuilding Dependencies... Rebuilding EntryPointRegistry... Rebuilding Extensions... Rebuilding FileAccessControlMap... Rebuilding Layoutdefs... Rebuilding GlobalLinks... Rebuilding LogicHooks... Rebuilding Menus... Rebuilding Include... Rebuilding ScheduledTasks... Rebuilding UserPage... Rebuilding Utils... Rebuilding Vardefs... Rebuilding JSGroupings... Rebuilding WirelessModuleRegistry... Rebuilding WirelessLayoutdefs... Rebuilding TableDictionary... Module Enabled Successfully

  1. ticomix member avatar

    Ticomix, Inc

    10 years ago

    Hi Matthew:

    The OrgChart module is not a connector. It is a menu that appears under the Employee's module. Can you let me know if the menu item appears under Employee's?

    Thanks,

    Jeff

    • matthew member avatar

      matthew Verified Purchase

      10 years ago

      Hi Jeff, Yes the menu item does appear under Employees. When I click on the Orgchart the screen is blank. I tried in different browsers with no luck. I checked the employees and each of them has a entry in the report to field. Any suggestions? Thanks Matt

    • ticomix member avatar

      Ticomix, Inc

      10 years ago

      Could you tell us if you server is using https or http? I believe that might be what is causing the issue.

    • ticomix member avatar

      Ticomix, Inc

      10 years ago

      We just uploaded version 1.1 which will work with either HTTP or HTTPS. Download the updated zip file and let us know if this resolves the issue.

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