by Implicit Inc.

Implicit FrontEnd provides deep integration with Microsoft Outlook. In addition to full two-way synchronization of Outlook data such as contacts and calendars, it allows you to sync CRM data including accounts, opportunities, quotes etc. so that you can do all your CRM work without leaving Outlook. In addition, FrontEnd allows you to leverage the rich Outlook functionality to provide tools such as manual and automatic email archiving, collaboration and approval, opportunity tracking and more.

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#3955 - Password does not stay stored in the plugin

Closed Bug? created by EC-LLC 5 years ago

Implicit for SuiteCRM version 4.2.14 password disappears and is blank from the plugin after about a week and has to be re-entered. Running Outlook 2013 15.0.5031.1000 SuiteCRM 7.10.10

  1. Implicit member avatar

    Implicit Inc. Provider

    5 years ago

    Hi,

    This is not a FrontEnd bug otherwise it would affect all users and so far you're the only one. Are you using Citrix or Terminal server environment? Or is there any admin process that runs periodically that might remove the current user section in your registry?

    • EC-LLC member avatar

      EC-LLC

      5 years ago

      No, the user has a local profile on a local windows 7 PC not a roaming. User stays logged in with Outlook open an running all the time. See attached error imageImplicitLoginError.png

      The password is lost while the user is using the PC no admin processes are running that affect the profile.

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