by Implicit Inc.

Implicit FrontEnd 6 is a collection of CRM productivity tools for Outlook that enables you to do all your CRM work from Outlook. Sync all CRM data including accounts, opportunities, contacts, calendars etc. as well as your custom modules and fields. Use the collaboration and approval tools to capture internal email discussions and approval requests. Leverage the power of Microsoft 365 and Outlook to automate email archiving and mail merge to automate creation and sending of quotes and invoices. Track Opportunities and manage your sales team CRM activities using the Actionable Emails tool.

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#3955 - Password does not stay stored in the plugin

Closed Bug? created by EC-LLC 3 years ago

Implicit for SuiteCRM version 4.2.14 password disappears and is blank from the plugin after about a week and has to be re-entered. Running Outlook 2013 15.0.5031.1000 SuiteCRM 7.10.10

  1. Implicit member avatar

    Implicit Inc. Provider

    3 years ago

    Hi,

    This is not a FrontEnd bug otherwise it would affect all users and so far you're the only one. Are you using Citrix or Terminal server environment? Or is there any admin process that runs periodically that might remove the current user section in your registry?

    • EC-LLC member avatar

      EC-LLC

      3 years ago

      No, the user has a local profile on a local windows 7 PC not a roaming. User stays logged in with Outlook open an running all the time. See attached error imageImplicitLoginError.png

      The password is lost while the user is using the PC no admin processes are running that affect the profile.

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