by Rolustech

Release the power of QuickBooks Online accounting in your Sugar. RT QuickBooks facilitates and streamlines organizational processes and reduces work load.

Free 30 day trial
Try it Now

By clicking you consent to share your profile with the developer

#2114 - Set up, no data

Closed Installation created by risingfall 8 years ago

Hi, I'm trying to get the plugin configured and installed. I completed the entire installation and have chosen the sync designations in the configurator.

When I click sync the system error is green but says 0 records have synced.

Please advise.

Ideally I need to get this installed and working today.

Regards,

Matt

  1. risingfall member avatar

    risingfall

    8 years ago

    Hi, I've now realized that only new data sync's. Am I to understand that if we want our product catalog to sync we need to reload it into Sugar?

  2. risingfall member avatar

    risingfall

    8 years ago

    OK, more time, a bit more progress.

    1. When syncing accounts I'm getting a website URL validation error unless I input www. into the website address. Is this a known bug?

    2. I've successfully synced new accounts created in Sugar to QB, but when I deleted the account in Sugar it didn't delete the account in QB. Is this normal?

    3. I'm getting the following error when trying to sync quotes from Sugar to QB: Failed Synchronizing with QuickBooks. Error: QBODataObject : insert() -> Rules Validation Error -> value Failed in Validation. Its REQUIRED Field. Is there anyway to know what field it's referring to?

    Thanks,

    Matt

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
  • "We recently took a look at RT QuickBooks PlugIn for SugarCRM. This PlugIn is fantastic and we will be looking to implement into our business in the ne..." - keith2

    Read More Reviews