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#2114 - Set up, no data

Closed Installation created by risingfall 3 years ago

Hi, I'm trying to get the plugin configured and installed. I completed the entire installation and have chosen the sync designations in the configurator.

When I click sync the system error is green but says 0 records have synced.

Please advise.

Ideally I need to get this installed and working today.

Regards,

Matt

  1. risingfall member avatar

    risingfall

    3 years ago

    Hi, I've now realized that only new data sync's. Am I to understand that if we want our product catalog to sync we need to reload it into Sugar?

  2. risingfall member avatar

    risingfall

    3 years ago

    OK, more time, a bit more progress.

    1. When syncing accounts I'm getting a website URL validation error unless I input www. into the website address. Is this a known bug?

    2. I've successfully synced new accounts created in Sugar to QB, but when I deleted the account in Sugar it didn't delete the account in QB. Is this normal?

    3. I'm getting the following error when trying to sync quotes from Sugar to QB: Failed Synchronizing with QuickBooks. Error: QBODataObject : insert() -> Rules Validation Error -> value Failed in Validation. Its REQUIRED Field. Is there anyway to know what field it's referring to?

    Thanks,

    Matt

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