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• Not syncing from Mailchimp to SuiteCRM

  Support May 10th, 2022 @ 11:06 am
  

  Fixed by renaming the e-mail field in MailChimp to "Email Address".

  Filed a request to make this fieldname more flexible, as not everyone in the world speaks English and would like to have a localized form to show their users.

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• Not syncing from Mailchimp to SuiteCRM

  Support May 3rd, 2022 @ 7:34 am
  

  Just manually created a new contact in MailChimp, to test if that works. I can see the call to the webhook firing and the contact is created in the CRM, so the webhook is set up correctly.

  [03/May/2022:09:27:49 +0200] "POST /index.php?module=SugarChimp&entryPoint=SugarChimpWebhook HTTP/1.1" 200 659 "-" "MailChimp"

  I've tried executing the initial sync for the existing contacts in different ways: 1. Going through "Sync settings" and enabling the "Yes, sync these MailChimp subscribers to Sugar"-option. The saving all with teh "Save and Sync"-button. 2. Triggering a re-sync from the status-page.

  In both cases, I can see " * job pending " at the status page. Which then leads to the error message in the log I put in my first message. After that error message is shown, the value of the pending actions changes to 0.

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