With the SugarCRM SMS Integration, your team can engage buyers and increase sales revenue with individualized conversations via one-click SMS sending from anywhere in the CRM. Utilize convenient features like two-way messaging, SMS templates, and more.
Activate bi-directional text messaging from your SugarCRM
With the SugarCRM SMS Integration, enjoy the convenience of two-way SMS conversations from the conversation chat window. Send messages to stay top of mind with your customers in a way that’s easy for them to engage in.
- Two-way SMS conversations
- Send SMS messages
- Use existing email templates as SMS templates
- Create and manage SMS templates with dynamic fields
- Inbound SMS notification
- Relation of outbound/inbound SMS with records
- Improve the level of customer service
- Customer experience tracking, cross-selling, retention, and more
- SMS texting CRM integration initiates reminders and notifications
One-Click SMS Sending
- You can see below images for sending SMS from Record View and List View of any module
- Keep all your conversations organized
SMS Messages History in Calls Module
- All sent or received SMS messages will be saved in the Calls module
- Outbound and inbound SMS messages relate to leads, contacts, accounts if the number matches in the module accordingly
Outbound SMS Record
Inbound SMS Record
Inbound SMS Notifications
For support or any questions:
Email us at firstname.lastname@example.org
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