by Verity Infotech

With the SugarCRM SMS Integration, your team can engage buyers and increase sales revenue with individualized conversations via one-click SMS sending from anywhere in the CRM. Utilize convenient features like two-way messaging, SMS templates, and more.

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Activate bi-directional text messaging from your SugarCRM

With the SugarCRM SMS Integration, enjoy the convenience of two-way SMS conversations from the conversation chat window. Send messages to stay top of mind with your customers in a way that’s easy for them to engage in.

Key Features

  • Two-way SMS conversations
  • Send SMS messages
  • Use existing email templates as SMS templates
  • Create and manage SMS templates with dynamic fields
  • Inbound SMS notification
  • Relation of outbound/inbound SMS with records
  • Improve the level of customer service
  • Customer experience tracking, cross-selling, retention, and more
  • SMS texting CRM integration initiates reminders and notifications

One-Click SMS Sending

  • You can see below images for sending SMS from Record View and List View of any module
  • Keep all your conversations organized

recordview.png

smssending.png

SMS Messages History in Calls Module

  • All sent or received SMS messages will be saved in the Calls module
  • Outbound and inbound SMS messages relate to leads, contacts, accounts if the number matches in the module accordingly

SMSHistory.png

Outbound SMS Record

OutboundSMS.png

Inbound SMS Record

InboundSMS.png

Inbound SMS Notifications

Notification.png

For support or any questions: Email us at info@verityinfotech.com Skype: info@verityinfotech.com

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  • "The best add-on for SMS Integration with conversation view. Easy to configure with good documentation. Support is excellent and everything working as ..." - anthom

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