Know everything about your website visitors even before the first interaction. Convert traffic into leads, nurture them and convert them into loyal clients. All with RT CXM!
Website Visitor Tracking Made Easy With The All New Plugin for SugarCRM: RT CXM
RT CXM is delivered as a plugin in WordPress and Sugar. The plugin collaborates in real time and passes on all the behavioral information from your website to your Sugar interface allowing you to correspond with users, having all the knowledge you need.
Enrich Experiences. Boost Sales. Strengthen Relationships. Drive Loyalty.
It’s not just a plugin. It’s your very own Customer Experience Manager!
Following are the main features of this Sugar add-on:
Website Visitor Tracking
Whenever a user visits your WordPress website, RT CXM starts tracking the visit information like which pages are visited, how much time is spent on a page, how many times the visitor came before, the visitor's location and also his browser and device information.
Automatic Lead Creation & Data Acquisition
As soon as the user submits the ‘Contact Us’ form a new Lead is automatically created in your Sugar with all his visit history, social information and his device and geo-location. Your sales team can now make more informed decisions on how to engage the customer.
Real Time Chat Between Sugar and Website users
With real-time chats, you can start delivering right when the prospect seems interested in you. Your salesperson can start a chat with any website visitor and offer the services in order to close more deals.
Sales Insights- Suggestions and Alerts on Potential Sales
RT CXM presents suggestions and insights to Sugar users if it feels that a user is showing interest for a particular product or service on the website.
Customer Lifetime Tracking
If a visitor is repeatedly visiting your website, you can engage and see whether he needs any service. And of course, there is always a possibility of cross-selling and up-selling.
Free 30 days Trial
What are you waiting for? Increase your sales by starting the RT CXM trial today! Click on the View Pricing button below and get started.
It is recommended that we schedule a screen share call to install RT CXM on your Sugar if you feel it can get confusing. Please drop an email at email@example.com and we'll schedule a time with you. We'll install the plugin and give you a walkthrough on how you can best utilize RT CXM.
More about RT CXM on its website
To learn more, please visit the plugin website: https://www.rolustech.com/rtcxm/
We provide instant support for RT CXM. You can contact us at firstname.lastname@example.org or create a case/question for us. We look forwarding to helping you! Visit our Official website to know more about us and our solution.
RT CXM Documentation
Click on the following links to have a quick look at RT CXM User Guide.
* Sugar 7 and up - User Guide