mhoffmann does not have any add-ons for sale.

• Not installable or license key problem

  Support August 12th, 2018 @ 11:39 am
  

  Hi,

  Would it be possible to do a web session to identify what is not right?

  Regards
  Malcolm

  View Comment
  
  
• Not installable or license key problem

  Support August 8th, 2018 @ 2:32 pm
  

  Hi,

  What needs to be configured in the file fb.php? We didn't find any documentation on this?

  Regards
  Malcolm

  View Comment
  
  
• Not installable or license key problem

  Support August 8th, 2018 @ 2:21 pm
  

  Hi,

  We created scheduler which is running every minute, this is not the reason for it not working

  Regards
  Malcolm

  View Comment
  
  
• Not installable or license key problem

  Support July 28th, 2018 @ 10:57 am
  

  Hi,

  We tried installing your module on a Sugar Enterprise 7.9.3 system and we were able to complete the configuration and setp including the page access token. When will the module support Sugar 8.0?

  We are however not seeing any FB posts in our Sugar instance, not sure what we are doing wrong

  Regards
  Malcolm

  View Comment
  
  
• Not installable or license key problem

  Support July 28th, 2018 @ 9:03 am
  

  Hi,

  We were testing on Sugar Enterprise 8.0.0 and 8.0.1

  Regards
  Malcolm

  View Comment
  
  
• Sent form doesn't go to next page

  Support May 9th, 2018 @ 2:28 pm
  

  Hi,

  Got to leave now, how about a Websession tomorrow (send me the details). We are currently testing on Ent 7.9.3 but ideally would need this to work on 8.0 for our new customer.

  Regards
  Malcolm

  View Comment
  
  
• SugarCRM instance crashing after plugin installation

  Support January 5th, 2018 @ 9:47 am
  

  Hi,

  We have tried installing version 2.2 & 2.4 of the module and we are able to add the license key and add a dashlet. Each time after several minutes (cron causing error ?) we get the same 500 error as in the previous post:

  PHP Fatal error: Call to a member function getNow() on null in /var/www/vhosts/ssl/mmmm/data/SugarBean.php on line 1131

  We are using Sugar Ent 7.7.2.3 with the German date/time formats

  Any ideas?

  Regards Malcolm

  View Comment
  
  
• Syncing Sugar Docs with Google drive - How?

  Support October 25th, 2017 @ 12:19 pm
  

  We managed to resolve the issues ourselves, please close the case

  Regards
  Malcolm

  View Comment
  
  
• Configuration buttons not working

  Support September 14th, 2017 @ 1:53 pm
  

  Hi,

  Any ideas what we need to do to resolve this issue?

  Regards
  Malcolm

  View Comment
  
  
• Configuration buttons not working

  Support September 12th, 2017 @ 6:14 pm
  

  Hi, we are currently testing on an Enterprise 7.9.1.0 version with PHP 5.6.31

  Regards
  Malcolm

  View Comment
  
  
• Install fails

  Support August 24th, 2017 @ 6:39 am
  

  Hi,
  I wasn't able to resolve the issue, any assistance would be appreciated

  Regards
  Malcolm

  View Comment
  
  
• Install fails

  Support August 4th, 2017 @ 9:48 pm
  

  I can now install the module, I have verified the module with dropbox and that appears to work.

  When I go to the dropbox module and try and add a file, the button to add the file is missing. Looks like a bug !

  Regards
  Malcolm

  View Comment
  
  
• 500 Sugar Server error - Php fatal error validation

  Support May 8th, 2017 @ 6:23 pm
  

  Hi Chad,

  No more license errors, please close the case

  Cheers
  Malcolm

  View Comment
  
  
• 500 Sugar Server error - Php fatal error validation

  Support April 11th, 2017 @ 1:28 pm
  

  Hi Chad,

  We will wait to see if the issue reappears Friday, as that is the day when the license is validated.

  Malcolm

  View Comment
  
  
• 500 Sugar Server error - Php fatal error validation

  Support April 8th, 2017 @ 8:06 pm
  

  Hi Chad,

  We have deployed the new package, hopefully this has resolved the licensing issue.

  Regards
  Malcolm

  View Comment
  
  
• Module 2.0.0 installed - Intelligence panel throwing 500 error

  Support March 31st, 2017 @ 7:40 am
  

  Hi Chad,

  This version appears to be working now, after we did a resinstall of the module.

  Please close the case

  Malcolm

  View Comment
  
  
• Module 2.0.0 installed - Intelligence panel throwing 500 error

  Support March 30th, 2017 @ 4:10 pm
  

  Hi Chad,

  We got an error reported from our customer today. The account detail view was throwing a 500 error. One of our developer's deinstalled the Zen connector module (he said the old and the new version were installed) and now the customer system is working again w/o the Zendesk integration.

  What do we need to do to activate the connector again and to avoid the system throwing errors?

  Regards
  Malcolm

  View Comment
  
  
• Module 2.0.0 installed - Intelligence panel throwing 500 error

  Support March 23rd, 2017 @ 1:21 pm
  

  Hi Chad,

  I don't see a FZ dashlet in leads which I could add

  Regards Malcolm

  View Comment
  
  

mhoffmann has not rated any add-ons.

• SugarChimp

  • 7.2.0

mhoffmann has not created any Wanted Add-ons.