CRM Solutions Implementation, Configuration/Customization, Integration, Training You have felt the pain, and you see relief on the horizon. Your customer facing organizational strategy is gelling, and you have the solution to support your strategy. But how do you move it forward successfully? Interlinx Associates has spent the better part of two decades working in the Customer Relationship Management space--implementing, refining, integrating and training clients on solutions that have grown and evolved with changing business needs. Website presence is critical, and part of every solution must consider the Web.

We have found our most successful implementations have two major components: Pillars and Fire.

The Four Pillars Before starting the journey, an organization must have the four Pillars of Success: --Leadership support --Internal Administrator & Champion --Cross-sectional Pilot Team --CRM--experienced Partner Balls of Fire Once you have your Four Pillars of Success in place, Interlinx has developed a unique and effective modifed Agile Implementation process, known as the Balls of Fire, iterative steps that reduces implementation time, increases user adoption, and leverages incremental learning.