• Installer failed installing prerequisites

  Support October 13, 2022 @ 08:58 am
  I believe you have an older version. Please find the latest version by this link: https://login.filesanywhere.com/fs/v.aspx?v=8c6c658b606073beac6b View Comment
  
  
• Support for Sugar CRM 12.1.0

  Support October 13, 2022 @ 08:46 am
  The extension package has been updated. Please redownload and try again. View Comment
  
  
• Installation Fails - License Key not Registered

  Support September 02, 2022 @ 02:01 am
  Hi, Can you please send the license key you are using to support@implicitweb.com so we can check? View Comment
  
  
• Invalid username or password

  Support March 02, 2022 @ 08:51 pm
  Hi, The Mac add-in is being periodically updated via the web so you don't need to install a new version. Invalid username or password error usually means that the add-in is not able to login to SugarCRM on behalf of the user. It could be that the password on Sugar has expired and is forcing you to change. View Comment
  
  
• Instructions don't match reality

  Support April 09, 2021 @ 02:54 pm
  That's a different error. It does not say CORS is missing. Try specifying HTTPS in the URL View Comment
  
  
• Instructions don't match reality

  Support April 08, 2021 @ 03:18 pm
  Hi, We were able to access your instance. Of course, we received an "Invalid User name/password" screen but that means that CORS is enabled. Can you please do the following: 1. Try logging in with incorrect user name/password. If you get the same error screen - that means that you can verify on your end that CORS is enabled. If not, that means that there is a network connectivity issue (firewall, proxy etc.) on your end that's blocking the request. Try accessing from a different location. 2. If you get the "Invalid User name/password" for incorrect user name/password but you still get the "No CORS" screen after logging in with correct credentials - that means that after login there is a re-direction to another location that doesn't have CORS (we've seen a customization that behaves like that). View Comment
  
  
• Instructions don't match reality

  Support April 06, 2021 @ 05:12 pm
  Is your Sugar instance accessible from the outside? If so, can you send the URL? We can check remotely if CORS is enabled View Comment
  
  
• Instructions don't match reality

  Support April 06, 2021 @ 03:58 pm
  Please see the instructions here: https://www.outlook-integration.com/Docs/preconfigsugarcrm View Comment
  
  
• Calender

  Support September 11, 2019 @ 04:46 pm
  Hi, can you please contact support@implicitweb.com directly so we can send you a link for a possible fix. View Comment
  
  
• Calender

  Support September 08, 2019 @ 07:36 pm
  Hi, are you referring to a one-hour daylight time shift? View Comment
  
  
• Is Sugar 9.0 Supported yet?

  Support May 30, 2019 @ 09:55 pm
  Yes, Sugar 9 is supported View Comment
  
  

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