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#577 - Does not seem to work with Contracts

Closed Bug? created by davidhalliday Verified Purchase 9 years ago

Can create a contract as user X but when logging in as user Y that has permissions set in roles. We get

An Error Has Occurred:
There was an error processing your request, please try again at a later time.

Works for other items like contacts, accounts etc.

Note this is using the limited version 6.5.16 of the module with 6.5.16 of Sugar CE.

  1. eggsurplus member avatar

    eggsurplus Provider Affiliate

    9 years ago

    Contracts is not a native CE module so this must be a custom module. You can use the Hookup Tool to hook up custom modules with SecuritySuite. More info on the Hookup Tool can be found here: https://www.sugaroutfitters.com/docs/securitysuite/features#custommodule

  2. davidhalliday member avatar

    davidhalliday Verified Purchase

    9 years ago

    Arrg, I have purchased the full license and installed. Now nothing is working. When I enter the key into the license config it spins validating for a while then fails with and a box continaing Error: null.

    Is there a way to send you a screen shot?

    • eggsurplus member avatar

      eggsurplus Provider Affiliate

      9 years ago

      Make sure that you have cURL enabled on the server. Not having that enabled is generally the cause of any license validation errors and since I don't see a validation attempt hitting the server that should be the cause. The other possible issue is that it is trying to write to config_override.php in your root SugarCRM directory, but Apache doesn't have permissions to do so. For screenshots you can email solutions -@- eggsurplus -.- com (no spaces or hyphens).

  3. eggsurplus member avatar

    eggsurplus Provider Affiliate

    9 years ago

    This issue was resolved. Closing the case, but feel free to follow up as needed.

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
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