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#550 - Getting error when creating a new group

Closed Bug? created by sjasbir 9 years ago

I am getting this error when I try to create a new security group. I purchased a premium version few months ago.

Error: File [modules/Home/metadata/editviewdefs.php] is missing. Unable to create because no corresponding HTML file was found.

I am using Sugar 6.5.15

  1. eggsurplus member avatar

    eggsurplus Provider Affiliate

    9 years ago

    That doesn't even make sense as creating a security group is unrelated to the Home dashboard. What other modules do you have installed? What is the URL starting with the /index.php part of the URL where you are adding a new group? Anything else that you know of as far as customizations, logic hooks, etc that a developer may have added?

    -Jason

  2. sjasbir member avatar

    sjasbir

    9 years ago

    The URL is http://mydomain/index.php?module=&action=EditView&return_module=&return_action=DetailView

    very little customization has been done. Just to add hyperlink to lead records where name does not exist.

  3. eggsurplus member avatar

    eggsurplus Provider Affiliate

    9 years ago

    The module is missing in that URL. Try http://mydomain/index.php?module=SecurityGroups&action=EditView&return_module=SecurityGroups&return_action=DetailView.

    Although I'm curious on how you got to creating a security group. Try going to Admin then scroll down to Security Groups Management. You can create new groups on that page.

  4. sjasbir member avatar

    sjasbir

    9 years ago

    That is where I am trying to create one. I go to Security suite settings when I click on the link on admin screen http://mydomain/index.php?module=SecurityGroups&action=config

    On this screen, there is a "Create" link on top right. When I click this link, I get the error.

    BTW - I see no other link to create a group. Am I missing anything?

    • eggsurplus member avatar

      eggsurplus Provider Affiliate

      9 years ago

      Instead of going to the Settings page click on the Security Suite Group Management menu item. Then on that list view click on Create a Security Group in the Action bar. That should do the trick for you.

  5. sjasbir member avatar

    sjasbir

    9 years ago

    Thanks.

  6. eggsurplus member avatar

    eggsurplus Provider Affiliate

    9 years ago

    That little "Create" link on the Settings page has been removed in the 6.5.17 release as it shouldn't have been displayed there.

  7. websolprov member avatar

    websolprov

    7 years ago

    I get Fatal error: Call to undefined method SecurityGroup::unformat_all_fields() in /include/MVC/Controller/SugarController.php on line 544 when trying to save a group, have reset all the permissions, module installed correctly, and I am a paying subscriber. What is the cause of this please?

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