by eggsurplus

Control what your users can access and save time, money, and frustrations. Lock down sensitive data in SugarCRM or SuiteCRM to specific groups or teams. Supports unlimited assigned users, unlimited group assignments to records, custom layouts for each group, login/sudo capabilities and much more.

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#1994 - Blocked access to home page > "You do not have access to this area. Contact your site administrator to obtain access."

Closed Bug? created by joseblas1 Verified Purchase 8 years ago

Hi,

I am having problems after updating to SuiteCRM 7.5.2. Now I can't access the home page, it says "You do not have access to this area. Contact your site administrator to obtain access.". I wonder if there is a problem with my SecuritySuite settings, but I can't find any settings for home page or user preferences. I've checked roles and permissions and I have a role named management with all the permissions included, I am a member only of this group, so I should have access to all parts of the CRM.

I have tried disabling some other modules and see if it was something related to any other particular module but as far as I have been able to test, disabling other modules won't get rid of the problem.

I have "repaired roles", "quick repair and rebuild", "rebuild relationships", cleaned cache, resetted home page, user preferences, and reviewed permissions. I am out of ideas now.

Any help you can offer?

  1. joseblas1 member avatar

    joseblas1 Verified Purchase

    8 years ago

    Found the solution, the upgrade process had removed the contents of the modules/home/views/views.list.php file. I've replaced this file with one from a clean install and everything came back to life.

    Thanks. You can close this.

    • eggsurplus member avatar

      eggsurplus Provider Affiliate

      8 years ago

      Glad that you were able to figure it out!

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