Aircall - Sugar Integration

by BrainSell

The Aircall Integration for Sugar Sell is a quick and efficient way to connect your cloud-based phone system with your CRM instance. Now, sales teams can work in their platform of choice and ensure data syncs seamlessly between the two systems. Enjoy click-to-dial, inbound call matching with CRM records, single-click data sync, and more!

Your initial subscription purchase comes with 10 hours of setup and onboarding.

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#4526 - “Configure Module Fields" blank page

Closed Bug? created by herve.t 2 years ago

Hi,

I well installed your module in our SugarCRM instance, and everything goes well (at the beginning) using your doc "Aircall Plugin Manual for SugarCRM"

I met an issue when I want to configure "Configure Module Fields". When I click on the link in our SugarCRM admin panel, a blank page load and nothing happen.

how can I fix it ?

best regards,

  1. sfridell-primary-contact member avatar

    BrainSell

    2 years ago

    Hello! Thank you for reaching out. Please navigate to Admin - Repair. And run a "Quick repair and rebuild" That should clear up the issue. Thank you!

  2. herve.t member avatar

    herve.t

    2 years ago

    Hi Thank for your return,

    I still have the same issue doing a quick reparation, it blocks all my "Contact" module
    I can't even merge or delete contact, it always provide me with a 500 error

    best regards

  3. sfridell-primary-contact member avatar

    BrainSell

    2 years ago

    Updating the case - We are meeting via Zoom to analyze the issue live, on May 4.

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
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