Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so you can work in your preferred app. Segment and group your Mailchimp subscribers based on Sugar data so you can market to the right people at the right time. Compatible with all versions and editions of Sugar and SuiteCRM. Created by Fanatical Labs, 2023 SugarCRM Partner Award Winner.
#4735 - Error - MailChimp Rating - link disappearing - Contact now unable to get updates.
Hi SugarChimp,
The MailChimp rating in Sugar has been removed, this means the Contact can not be updated at all. We use SugarChimp to link MailChimp to Sugar.
Other info: • In MailChimp there are no issues and the Rating is showing as ‘2’ • The 2 mail chimp lists attached via Sugar chimp to Sugar are linked, synced and have no issues. • This is not affecting everyone in those lists. It appears to be random, across lists.
In Sugar - a work around I have found: • If I Export the contact data the field of Rating ‘2’ has been replaced with ‘2022’ • If I Import it back with that field as ‘2’ then it fixes it and all is back to normal.
Please contact me or send me any info to assist.
Angela Toia Stockwell CRM Analyst Manager
M: 0414 906 533
-
"Nice product and nice team behind it. They helped us with everything we needed in order to get our system working as we wanted to."
Read More Reviews
- Most Recent Love from Users
melissa- Westcoat
- Mark Westerhoff
- danielolivas
- kgm
- Evolution Marketing
a year ago
Hi Angela,
Thanks for reaching out. I see we also got an email with this issue, so I'll follow up there with further troubleshooting.
Thanks, Heidi