by Fanatical Labs

Empower your support and sales teams with clear visibility to the right data, right when they need it. With the Zendesk and Sugar integration, your teams will be able to stay up-to-date on all relevant records whether they're working in Zendesk or SugarCRM.

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#4545 - Can connect any more with Sugar Crm

Closed Bug? created by pierre1 Verified Purchase a year ago

Hi,

We have another time a error message connecting with sugar CRM

On sugar all looks ok

This time it looks a little different than next times (see screenshot)

thanks for your feedback

regards

  1. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    a year ago

    Happy to help. Can you send those screenshots to us at zendesk@fanaticallabs.com so I can take a closer look?

    Additionally, did you try to reconnect using the steps found here: https://fanaticallabs.zendesk.com/hc/en-us/articles/360019672232-CRM-Data-Not-Displayed-in-Zendesk-App

    Thanks! Heidi

  2. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    a year ago

    Just wanted to quickly follow up here as we were able to resolve this issue over email.

    Please let us know if you still have any trouble.

    Best, Heidi

    • pierre1 member avatar

      pierre1 Verified Purchase

      a year ago

      Hi All is ok , you can closed this issue regards

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