by Fanatical Labs

Empower your support and sales teams with clear visibility to the right data, right when they need it. With the Zendesk and Sugar integration, your teams will be able to stay up-to-date on all relevant records whether they're working in Zendesk or SugarCRM.

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#4487 - Errors after removign module

Closed General Question created by WebWorkz a year ago

after removing the fanatical zendesk module I am getting the log file is still showing the following errors

Unable to load custom logic file: modules/FanaticalZendesk/includes/classes/Fanatical/Zendesk/LogicHook.php

The php file has been deleted. But where is being called from ? where can i remove the reference to that file to eliminate that error?

  1. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    a year ago

    Happy to help. To confirm, did you remove it by uninstalling it through the Module Loader or though another method?

    You should be able to search FanaticalZendesk in your codebase and locate the reference. I checked in with our developer who mentioned that it will likely be somewhere in a generated logichook file within the custom folder.

    Let me know if you have any further trouble.

    Best, Heidi

  2. accounts11 member avatar

    WebWorkz

    a year ago

    Removed it through the module loader some time ago. have never been able to clear the errors.

    Will search again for all references.

  3. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    a year ago

    Thanks for the insight! Let us know if you have any further trouble.

    Best, Heidi

  4. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    a year ago

    Thanks for the insight! Let us know if you have any further trouble.

    Best,Heidi

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