Empower your support and sales teams with clear visibility to the right data, right when they need it. With the Zendesk and Sugar integration, your teams will be able to stay up-to-date on all relevant records whether they're working in Zendesk or SugarCRM.
#3927 - Question regarding our Zendesk integration and compatibility with SugarCRM 8.2
Tomorrow evening our SugarCRM will be upgraded from v8.1 to v8.2. The SugarCRM module loader shows the existing Zendesk module installed dated 04/14/2017 as v2.1.1j. I'm confused as I don't see any trace of that version in your documentation. So, apparently the current version I should be running is v2.5.1? Can you explain that to me and is it possible to upgrade my Zendesk module directly to the v2.5.1 which, hopefully, is compatible with SugarCRM 8.2? I do have a legitimate installation and license key, for the record.
Other add-ons of interest
Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so that you can work in your preferred application. Segment and Group your MailChimp subscribers based on SugarCRM data so you can market to the right people at the right time. Fully compatible with all versions and e...
Add email tracking capability to your Sugar and gain valuable data about email open rates, times as well as click throughs on links. No longer wonder if an email sent from Sugar was read by the recipient thanks to the handy read/unread icon in the Emails subpanel.