Fanatically Zen with SugarCRM and Zendesk

Empower your support and sales teams with clear visibility to the right data, right when they need it. With the Zendesk and Sugar integration, your teams will be able to stay up-to-date on all relevant records whether they're working in Zendesk or SugarCRM. Created by Fanatical Labs, 2023 SugarCRM Partner Award Winner.

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#3699 - Is Fanatically Zen compatible with Sugar 7.9 and 8.0?

Closed General Question created by Thomas_MG 5 years ago

Hello, we plan to upgrade a customer Sugar (currently on 7.7.2.3) to 7.9 or 8.0. The system is hosted by us (not on-demand). Will Fanatically Zen work with those Sugar versions? If not, when is it planned?

Thank you and kind regards, Thomas

Fanatical Labs Provider Affiliate
5 years ago

Hello Thomas,

Fanatically Zen is already compatible with both of those versions. Feel comfortable upgrading whenever you are ready.

You will need to get the latest package from the your Purchases Page.

There is no need to uninstall the previous version, just install the new version into admin > Module Loader, on top of the previous version. Let us know if you have any more trouble.

Thanks! Chad

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Chad Hutchins
5 years ago

Hi Thomas, I'm going to close this case out.

Please let us know if you or the client has any issues upgrading to the latest version.

Thanks!

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