Enable your support and sales teams by giving them the visibility they need. With this Zendesk and SugarCRM integration your teams will be able to stay up-to-date on all relevant records whether you are in Zendesk or in Sugar.
#3518 - Previous Version Still Displaying Over New Install
Our company signed up for a free trial of the first version of the app back in July (?) 2016 and the features at the time were not what we needed. We're definitely interested in the newest version and I activated our free trial to give it a go. I made sure I uninstalled the 1.0.0 before installing the new module. I did a Quick Repair and Rebuild of Sugar and when I try and add the Dashlet to the accounts page it is still pulling the old Dashlet called "Fanatically Zen" instead of the new Dashlet that I believe should be called "Zendesk Tickets". When I load the Dashlet called "Fanatically Zen" I just receive and message stating our Free Trial has expired.
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