Empower your support and sales teams with clear visibility to the right data, right when they need it. With the Zendesk and Sugar integration, your teams will be able to stay up-to-date on all relevant records whether they're working in Zendesk or SugarCRM.
#3224 - Creating Case from Sugar
I am not sure if I am missing something but it doesn't seem to create a ticket from Sugar as expected. If you click the create ticket button in the dashlet it just creates a blank ticket in ZD. It doesn't take the account or contact's name or info. Please advise.
Other add-ons of interest
Freshdesk Integration with SugarCRM
Streamline all your customer conversations in CRM. This Integration helps you to manage your customer support case into CRM. It will create cases, account, contact, replies in CRM and will relate each other.