Enable your support and sales teams by giving them the visibility they need. With this Zendesk and SugarCRM integration your teams will be able to stay up-to-date on all relevant records whether you are in Zendesk or in Sugar.
#3044 - SugarCRM Health Check failing due to a Zendesk file
Our SugarCRM is an OnDemand version 220.127.116.11 (Build 23). Sugar is attempting to upgrade it to version 18.104.22.168 and running a Health Check prior. The Health Check fails with the following:
F: [Issue 110][customPhp4ConstructorCall][A class in modules/zendeskTickets/zendeskTickets.php calls its custom parent's constructor as parent::zd_Tickets()]
I installed the SugarOutfitters Zendesk version 2.0.1n, but it made no difference, Health Check is still throwing the same error. Can you help with that?
Other add-ons of interest
Freshdesk Integration with SugarCRM
Streamline all your customer conversations in CRM. This Integration helps you to manage your customer support case into CRM. It will create cases, account, contact, replies in CRM and will relate each other.