Enable your support and sales teams by giving them the visibility they need. With this Zendesk and SugarCRM integration your teams will be able to stay up-to-date on all relevant records whether you are in Zendesk or in Sugar.
#3025 - 500 Sugar Server error - Php fatal error validation
Like last week Friday our customer has reported that he can't review any Account, Contact or Lead records detail view records (ie. where he has configured in the Zen dashboards. Last week we reinstalled the module, everything worked again
In the PHP log we get the following information:
[Fri Apr 07 10:27:17.211469 2017] [:error] [pid 15317] [client 2003:cd:ebc1:ea00:318e:2d7c:2af3:b198:43406] PHP Fatal error: Class 'FanticalZendeskOutfittersLicense' not found in .... /modules/FanaticalZ
endesk/license/OutfittersLicense.php on line 66,
It looks like the license is being verified weekly (file is there), but for whatever reason an error is created which causes the 500 server error
Looking for a quick resolution
Other add-ons of interest
Freshdesk Integration with SugarCRM
Streamline all your customer conversations in CRM. This Integration helps you to manage your customer support case into CRM. It will create cases, account, contact, replies in CRM and will relate each other.