Enable your support and sales teams by giving them the visibility they need. With this Zendesk and SugarCRM integration your teams will be able to stay up-to-date on all relevant records whether you are in Zendesk or in Sugar.
#2999 - Sugar Opportunities missing in Zendesk
According to the customer with the new 2.0.1 version, they are not currently seeing any Sugar Opportunities in Zendesk any more. Apparently this was the case with the previous version.
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Freshdesk Integration with SugarCRM
Streamline all your customer conversations in CRM. This Integration helps you to manage your customer support case into CRM. It will create cases, account, contact, replies in CRM and will relate each other.