Enable your support and sales teams by giving them the visibility they need. With this Zendesk and SugarCRM integration your teams will be able to stay up-to-date on all relevant records whether you are in Zendesk or in Sugar.
#2801 - Recent Opportunities Not Visible in ZenDesk
We have just installed the integration today. Zendesk tickets are visible in Sugar and working well. Contacts and Accounts are visible in Zendesk, but recent opportunities are not visible and they are our primary use case for the integration. Have we made a mistake in the installation? or are there adjustable settings in Zendesk?
Other add-ons of interest
Freshdesk Integration with SugarCRM
Streamline all your customer conversations in CRM. This Integration helps you to manage your customer support case into CRM. It will create cases, account, contact, replies in CRM and will relate each other.