by Fanatical Labs

Empower your support and sales teams with clear visibility to the right data, right when they need it. With the Zendesk and Sugar integration, your teams will be able to stay up-to-date on all relevant records whether they're working in Zendesk or SugarCRM.

Cancel at any time!
Free Trial

#2559 - excessive logging

Closed Bug? created by operations 3 years ago

our sugarcrm is set to fatal on logging, however most of the data in the log is a result of the zendesk plugin...is there a way to tone it down?

  1. chad member avatar

    Chad Hutchins

    3 years ago

    Sorry about that. I had the Zendesk integration logging turned up for the early versions. I'll turn that down and get you a new package.

  2. operations member avatar

    operations

    3 years ago

    Just updated to latest rev...still debugging is enabled

    • chad member avatar

      Chad Hutchins

      3 years ago

      Hello, I'm really sorry for the delay on this.

      I just uploaded a new version that removes the extra logging messages.

      Give it a try and let me know if that does the trick for you. Thanks!

    • chad member avatar

      Chad Hutchins

      3 years ago

      Hello, just wanted to follow up on this. Were you able to try the new version with the turned down logging?

  3. chad member avatar

    Chad Hutchins

    3 years ago

    I'm going to close out this support case. If you have any other questions, please let us know. Thanks!

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
Rating
Rating
  • "They did a great job customizing our Sugar/Zendesk plugin. I love that you don't have to explain everything, they just get it."

    Read More Reviews

Keep up to date on the latest additions

We'll send you an email every month with handpicked add-ons, reviews, tricks and tips. Don't worry, we hate spam as much as you do.